/uploads/pages/img_54_085b2e2e-43e5-44b3-9a3e-12098db4d3a2_1200_900_80.JPG

FAQs

Our Showroom is open by appointment only Mon-Sat 10am-2pm – Book your slot now.

Book an Appointment
⚠ Coronavirus Update: We are still trading & The steps we are taking ➡
Coronavirus: Steps we are taking ➡
FAQs

FAQs

  • Are your products guaranteed?

All our doors and windows have a 10 year Manufacturer Defect Guarantee.

  • How long does the whole process take? 

Internal doors - 4-6 weeks from initial enquiry 

External doors & windows - 6-8 weeks from initial enquiry.

  • Do I have to come into the showroom to make an order?

No. You’re more than welcome to come down and take a look but if you already know what you’re after then we can get a quote sent over to you. 

  • Can you tell what the fire rating for my door is?

All of our Fire Doors have a 30 minute rating and come with a certificate.

  • Do I need to buy door handles separately?

All our pre-finished oak doors come with free handle packs.

  • How do I clean my internal doors?

    Our pre-finished internal doors can be easily cleaned using a mild soap and warm water, you’ll just need a clean cloth to wipe down the surfaces.

    • How do I clean my external composite door? 

    Warm soapy water is perfect for cleaning your new compost door. Avoid using harsh chemicals and solvents. They have the potential to damage the door.

    • Do doors come in standard sizes? 

    There are multiple internal door sizes available. If you let us know the width and height, we can make sure you receive the correct size. 

    Our external doors are bespoke made so, for pricing purposes, we just need a photo of your existing door. Once we have sent you a quote and you're happy to proceed, we'll pop out to take some actual measurements.

    • What does 'pre-finished door' mean?

    Pre-finished means your door has had numerous coats of clear, hard-wearing AC lacquer professionally applied and will arrive ready to hang.

    What Our Customers Say...
    Door Warehouse offers an excellent service and craftmanship and is a helpful company where there is never any pressure to buy. The fact they are a local company is a bonus, too. 
    – Rachael Davies – stairs
    The Rockdoor is great and it looks good in its setting
    – Tom McCallion
    These guys are brilliant
    – A Todd
    Service is fantastic
    – Clare Sherlock, Lady Heyes
    I’ve used this company twice now...
    – Rosie Gayle
    Mark did a wonderful job on replacing my downstairs doors, including a heavy fire door into the garage, and I am delighted with the result. I will definitely be ordering new doors upstairs from Door Warehouse.”
    – Susan Cutts
    “Fantastic service from ordering to fitting. Big thankyou to Tim for helping with the order and Mark the fitter who did a brilliant job, friendly and left every where clean. I'm so pleased.”
    – Karen Swindles
    Thank you so much for our lovely new doors.
    – David Evans
    “The doors are stunning and the workmanship on our staircase is beautiful. I would highly recommend the door warehouse. The value added to the house is amazing.”    
    – Mr Mealing
    Nothing is too much trouble
    – Mr Robert Greenhalgh
    “Ordered a composite door"
    – Phil W
    Thanks everyone for the fantastic job will definitely be recommending you!!!
    – Gordon McMullan
    Windows are just lovely... Fantastic job!
    – Chris Walker, Hoole
    I cannot thank you enough for the amazing service
    – Vicky Pearce
    “Very impressed with the customer service I received from Door Warehouse when  I ordered new internal doors. Very helpful and friendly staff.  
    – Matt Jones
    First class service and craftsmanship
    – Rob Richardson
    I’m just getting in contact to say that I am absolutely made up with the door. The service has been great throughout and I have recommended you to my family and I believe my sister is hoping to use you.
    – Jess Fox
    Door Warehouse (Deeside) Excellent work!
    – Dave and Jane Snelson
    “Excellent service from start to finish. The Quality of the external and internal doors we got are second to none”
    – Edward White
    Dan was great throughout
    – Jo
    Just wanted to send a note to say sincere thanks for the doors,
    – Rachael
    “Super friendly, knowledgeable staff and great after sales advice on a few queries we had. Highly recommended.”
    – Lorraine McConechy
    Just a line to say how pleased we are with our front porch
    – Marilyn & Bill Percival
    You really are getting the best of both worlds: great price and quality! 
    – Michael Pritchard – internal doors
    The front doors are perfect
    – Marilyn and Tony