Coronavirus (COVID-19)

Update 12th April - Our Showroom Is Open:

In accordance with the latest Government guidance, we are pleased to announce that our Showroom will be open by appointment only from 12th April 2021

We’d like to reassure our customers that, as always, the safety of our customers, suppliers and colleagues are at the heart of our reopening plans and the following measures will continue to be in place:

● Our in-store, delivery & installation team members will adhere to the 2m social distancing rules

● Our in-store, delivery & installation team members have been equipped with hand sanitiser and masks

● Our in-store, delivery & installation team will not request signatures on completion of work

● Any in-store, delivery & installation team members who are feeling unwell are required to self-isolate and remain at home as per the Government advice

Email info@doorwarehousedeeside.com or call us on 01244 281311 to book your appointment

Update 6th January: 

Following the latest guidelines from the Government our office is closed and our staff are now working from home. We are still able to offer advice, answer any questions and take orders via phone or email- and we can deliver any internal or external doors direct to you. 

If you're looking for a new front door, or new windows, we can work out your price and mock up any designs based on either measurements or a photo of the existing door/opening.

Just send an email with your requirements to info@doorwarehousedeeside.com and we'll take it from there. If you're looking for new internal doors, we can work out your price based on measurements you supply via email. Tradespeople are able to deliver and work in your home providing all parties are showing no coronavirus symptoms and the customer is not shielding. All appropriate measures will be taken to keep you and our fitters safe.

You can click below to get in touch

Contact Us 

Update 23rd October: As our showroom is in Wales we will be closed to the public until Monday 9th November. 

Following the latest guidelines from the Government, we have closed our showroom but continue to work as normal from home. We are still able to help, advise, answer any questions and take orders.

If you're looking for a new front or back door you do not need to come to us. We can work out your price and mock up any designs based on either measurements or (ideally) a photo of the existing door/opening. Just send an email with your requirements to Contact Us  and we'll take it from there. 

Update October 2020:

We are still open by appointment only

We are still open. Please make an appointment before you come. In order to protect our customers and staff we are encouraging you to enquire by phone or email before your visit; particularly if you have to cross a county border to get here. 

If you're looking for a new front or back door you do not need to come to us. We can work out your price and mock up any designs based on either measurements or (ideally) a photo of the existing door/opening. Just send an email with your requirements to info@doorwarehousedeeside.comand we'll take it from there. 

As tradespeople we are still able to deliver and work in your home providing we take the appropriate measures and all parties are showing no coronavirus symptoms or you are shielding. 

You can click below to get in touch

Contact Us 

Below are the relevant government guidelines for Flintshire. Please follow the guidelines for your area.

Can I carry out building or repair work in someone’s home?

Yes. Work carried out in people’s homes, for example by tradespeople, can continue. Our advice, however, is that both the tradesperson and household members should be well and have no symptoms of coronavirus. Please see the self-isolation guidance for more information. Like other businesses, tradespeople must take all reasonable measures to ensure that 2m distancing is maintained at all times when working in other people’s households and should follow the advice in our social distancing guidance. Please see the guidance on reasonable measures for more information.

We recommend no work should be carried out in any household which is isolating or where a person who is classed as extremely vulnerable unless it is to repair a fault which poses a direct risk to people’s safety – for example, emergency plumbing. In these cases, Public Health Wales can provide advice to tradespeople and households. But no work should be carried out by a tradesperson who has coronavirus symptoms, however mild.

I live just outside Flintshire County Council but the nearest shops and other facilities to me are inside Flintshire County Council – can I still use them?

If you are buying essential items and there is no reasonable alternative to using shops within Flintshire County Council area, you can do so. However, in most cases we would expect there to be alternative options, even if this involves travelling a bit further than you would normally.

Can I travel outside the local area to buy things I cannot get locally?

You are able to get essential goods from outside your local area if you can’t reasonably be expected to do this within the area or get them delivered. But in other cases you must stay within the area. Travelling out of the Flintshire County Council area to go to a clothes shop, for example, is not allowed.

SHOWROOM OPEN FROM 22ND JUNE

Following Covid-19, our showroom will reopen on 22nd June by appointment only in order to protect our staff and customers.

Please call 01244 281311 or email dan@doorwarehousedeeside.com to get in touch or book an appointment.

We are also able to mock up options and quote via email/phone. Send us an email with your requirements. Please include where possible some rough sizes and a photo of the doors/stairs/windows you wish to replace.

A Message to our Customers

Following the ongoing development of Covid-19, we would like to take a moment to assure you that the safety and wellbeing of our customers and team is of the utmost importance. We are constantly monitoring recommended guidelines and government advice and are taking steps so that we can continue to provide our customers with doors, windows, stairs ironmongery and an installation service.

One of the ways identified to reduce the risk to both our team and you is to review our face to face interactions.

Here are the key steps we are taking:

● We are instructing our in store team, delivery & installation team members to try wherever possible to maintain a reasonable distance (approximately 1-2 metres) from other people on-site;

● Our in store team, delivery & installation team members have been equipped with hand sanitiser so that they can maintain a high standard of hygiene;

● We have advised our in store team, delivery & installation team not to request signatures on completion;

● Any in store team, delivery & installation team members who are feeling unwell are required to self-isolate and remain at home as per the government advice

We are constantly reviewing the situation and have continuity plans in place to support should the guidance change.

We thank you for your continued custom and understanding during these unprecedented times.

Best Wishes,
The Door Warehouse Team